Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how KOTA DESIGN STUDIO LLC ("KHOY," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.khoyfurniture.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date above, and take any additional actions required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

We may use information we collect to:

  • Provide products and services
  • Process orders and payments
  • Communicate with you
  • Respond to customer service requests
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Market our products and services

What Personal Information We Collect

Information You Provide Directly

We may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account credentials
  • Order history
  • Product preferences
  • Customer support communications

Information Collected Automatically

When you use our Services, we may automatically collect:

  • Device information
  • Browser information
  • IP address
  • Website activity
  • Shopping behavior
  • Referring websites
  • Cookies and similar technologies

Information Received from Third Parties

We may receive information from:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and advertising partners
  • Analytics providers
  • Customer support platforms

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate, improve, and analyze our Services.

Cookies help us:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant advertising

Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect the functionality of certain features of our Services.

For information regarding Shopify's cookies, please visit Shopify's privacy and cookie documentation.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process transactions
  • Fulfill orders
  • Manage customer accounts
  • Coordinate deliveries
  • Process returns and refunds
  • Provide customer support

Marketing and Advertising

We may use your information to:

  • Send promotional communications
  • Personalize advertisements
  • Improve marketing campaigns
  • Provide information about products and services

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraud, unauthorized access, and other potentially harmful activities.

How We Share Personal Information

We may share personal information with:

  • Service providers and vendors
  • Payment processors
  • Shipping and logistics partners
  • Marketing and advertising partners
  • Analytics providers
  • Legal authorities when required by law
  • Parties involved in a business transaction such as a merger, acquisition, or asset sale

We do not sell personal information in exchange for monetary compensation.

User-Generated Content

Our Services may allow customers to submit product reviews and other content. Any information you choose to make public may be visible to other users.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

Data Security and Retention

We maintain reasonable safeguards designed to protect personal information.

However, no security measure is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide Services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • Right to know what information we collect
  • Right to access personal information
  • Right to correct inaccurate information
  • Right to delete personal information
  • Right to obtain a copy of personal information
  • Right to opt out of certain targeted advertising activities
  • Right to appeal certain privacy-related decisions

To exercise your privacy rights, please contact us using the information below.

We will not discriminate against you for exercising any applicable privacy rights.

International Visitors

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

Where required by law, we implement appropriate safeguards for international data transfers.

Contact Us

If you have questions about this Privacy Policy or would like to exercise any privacy rights, please contact us:

KOTA DESIGN STUDIO LLC
PO Box 462
20 S Main St
Bountiful, UT 84010
United States

Email: support@khoyfurniture.com